At Yolo247 Casino in India our goal is to make your gaming experience fun and exciting, while firmly supporting the principle of responsible gambling and believing that this form of entertainment should be enjoyed with moderation and awareness.
We acknowledge the existence of gambling disorder, a condition characterized by a strong dependency on gambling, difficulty limiting the money or time spent playing, and which can cause harmful consequences not only for the player but also for their loved ones.
That is why we provide tools that limit, reduce, or stop our members' gambling activities at their request. Indeed, every player has the option to:
- Choose to suspend play for a determined period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed as soon as it is received. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Am I betting increasingly larger amounts of money to reach the same level of excitement?
- Am I hiding from family or friends that I gamble, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about any gambling-related issues. We will listen without judgment and do our best to provide all possible solutions and assistance. Feel free to contact us via live chat or by email at [email protected].
